A quick overview on how to upload your photo and supporting documents with a Step-by-Step guide to follow.
INFO: You may experience slowness or a spinning circle throughout the process. This is normal.
Instructions
Step-by-step Silent Instruction Video (Step-by-step Instruction Guide to the video resides below)
INFO: To view the Step-by-step instruction video in a higher resolution, click the "Youtube" button
INFO: The following video is silent. All of the information provided in the video is also presented in the text following the video in the
Step-by-Step Instructions Guide
Step-by-Step Instructions Guide
INFO: If you are unable to find your invite in your inbox, check the spam folder.
- Your @maine.edu email address will be sent an email with the below information
- Subject: "We need your ID card photo" or "Submit Your Campus Card Photo Online!"
- Sender Name: Transact Online Photo Submission
- Sender Email: no-reply@transactcampus.com or no-reply@maine.edu

- If you are unable to locate your Photo Submission invite, please check your spam folder
- If you are an incoming freshman and did not receive this email, please email us at;
- Once you have opened and read the email, click the "Upload your picture" button to start the process.
- Once the email is opened if you do not see any information, click the "..." button to expand the email as shown in the step-by-step instructions video.
- After clicking upload your picture, you will be brought to the Terms of Service page. Please review the terms, and click the "I accept the terms and conditions" button.
- Before proceeding, please have your government ID or supporting documents on hand, once you upload your photo you will have 3 minutes to upload your supporting document or you will have to repeat the process.
- Before proceeding, review the Photo Requirements to ensure your photo is accepted
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Once you are happy with the photo uploaded, click the "Next" button.
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Now upload your supporting document.
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Once your supporting document is uploaded, you will be shown both your uploaded photo and supporting document.
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If you are happy with both, click the "Submit & Sign out" button, and your photo will be sent out for approval.
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If your photo is rejected, you will receive an email explaining why, and another link to upload your photo and supporting document again.
Accepted forms of Government ID & Supporting Documents
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Accepted forms of Government ID
- U.S. Military Dependent’s ID Card
- U.S. Military ID Card
- U.S. Federal or State Agency ID Card
- U.S. State or Territory Driver’s License
- Foreign Passport
- U.S. Passport Card
- U.S. Passport
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Accepted forms of Supporting Documents
INFO: Requires two (2) forms of supporting documents in the same photo
- U.S. Coast Guard Merchant Marine Card
- Drivers Permit
- High School Yearbook, with picture
- High School Photo ID
- Lease Agreement
- Certified University of Maine System Transcript
- Military Discharge DD214
- Certified Birth Certificate
- Certified Marriage License
Photo Requirements
INFO: Important note for iPhone 11+ users; verify your
iPhone HEIC Setting is turned off before submitting a photo
iPhone HEIC Setting
INFO: The following instructions are to disable High Efficiency mode on iPhones 11 or newer
- Go into settings on your iPhone
- Scroll down to "camera"
- Select "format"
- Under format select "Most Compatible"
Staff/Faculty Photo Submission Information
INFO: The following instructions are for Faculty and Staff only
- All steps listed in the Step-by-Step Guide must be followed
- Faculty/Staff must have a record within MaineStreet indicating they’re in active employment status
- Individual departments are responsible for mailing costs of their department staff badges
- Requests for Faculty/Staff Photo Submission must be emailed to card.services@maine.edu and come from the direct supervisor
Environment
- University of Maine System