Authorizing a User to View or Pay Your Bill Online

Students are able to set up an Authorized User to view and pay their bills. The following are steps to complete that process.

Instructions

  1. After logging into the MaineStreet portal, click the Student Center tile.
  2. Go to Financials area, then View/Pay Bill.
    • Note: You may need to disable pop-up blocking in your browser to reach TouchNet.
  3. Under My Profile Setup on the right side of the page, select the menu option Authorized Users.
  4. Choose Add Authorized User, then enter the email address of the Authorized User.
  5. Select the access options for the authorized user: Billing Statement Access and/or Payment History Access.
    • Billing Statement Access: Would you like to allow this person to view your billing statement?
      • If you select “No”, the authorized user will be able to view only the current balance, but will not see your billing statements.
    • Payment History Access: Would you like to allow this person to view your payment history?
      •  If you select “No”, the Payment History tab will show only payments the authorized user has made.
      •  If you select “No” for both options, the authorized user will only be able to process payments on your account
  6. Click the Continue button after making your selection.
  7. After carefully reading the agreement for authorizing a user, click the I Agree option, then click Continue.
  8. The authorized user will receive an email notification along with instructions for logging into their Bill+Pay account.
  9. Click the Home icon to return to the main TouchNet screen.
  10. If a parent needs access after the fact, need to change the password, or need to contact someone about their login, they can visit this webpage: Touchnet.

 

Environment

  • Touchnet

 

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