This page has some solutions for errors in Power BI.
Solutions
Click the error below to go to the solution:
End-user (consumer) cannot sign in Power BI.
- Log into My Campus Portal
- Click "UMS Quick Links" to expand
- Find "Power BI" and click the link
In general, when a user (with UMS account) signs into PowerBI Service for the first time, a PowerBI (free) license automatically gets added to their ID. When the license never got enabled for UMS ID, IT help desk person had to manually add the free license to the UMS account.
End-user (consumer) cannot view the report.
The report author should check the following:
- Check dataset permission
- Check row-level security permission
- Check if the workspace is premium
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End-user (consumer) cannot export the data to Excel.
- The report author needs to check the report setting (File > Options and Settings > Options. Under CURRENT FILE, select Report settings.) More information on Export the data that was used to create a visualization page.
- Check end-users version of Excel
How do we know if Microsoft has a Power BI outage?
- Go to the Microsoft Fabric support page
- The status will show up like the image below
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Access to the resource is forbidden
When a report author cannot connect to the data course and an error message says "Access to the resource is forbidden", check the following:
- Be sure to check the VPN is connected.
- Go back to Power BI Desktop. Click "Transform data" > "Data source settings"
- Select the source and click "Edit Permissions"
- Click "Edit" under Credentials
- Click "Microsoft account" and "sign in". Use SSO to sign in. Then click "Save"
- Choose "Organizational" for Privacy Level and click "OK" and close the pop-up window.
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