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This article helps solve the issues with PeopleSoft® Query running.
Detailed Information
Have you created a query that just won't run? Even more frustrating, do you have a query that you have been running that no longer runs? Ask yourself the following questions to help remedy the issue.
Have you cleared your browser cache?
I know this sounds simple, but sometimes the best solution is the simplest. Here are directions for Clearing Your Browser's Cache.
Have you allowed pop-ups?
When you run the query in Excel or another file, you need to allow the pop-up window. Here are directions for Allowing Pop-ups for MaineStreet.
Have you tried scheduling the query?
Sometimes you are just asking more than the Query Limits. Scheduling queries allows the query to run longer and return all of the information required. Here are directions for Scheduling Queries.
Have you added prompts to the query?
Your results may be too large. Try adding a prompt to the query in order to limit results. Here are directions for adding a New Prompt.
Have you checked the Security/Access?
This may be an issue if you are running a query that someone else gave you.
Environment
- PeopleSoft Campus Solutions (CSPRD)
- PeopleSoft Campus Solutions Reporting (CSRPT)
- PeopleSoft Human Resources (HRPRD)
- PeopleSoft Financials (FNPRD)