Resolving Language Issues in Duo Mobile on iOS Devices

If your Duo Mobile app is displaying in a different language on iPhones or iPads running iOS 15, follow the steps below.

Solution

Duo mobile is not compatible with iOS 15. To resolve this issue, please use one of the following options:

1. Update to iOS 16 or later
   • Update your iPhone or iPad (External Link)
2. Use a different compatible device:
   • Which versions of iOS does Duo Mobile support? (External Link)
   • Which versions of Android does Duo Mobile support? (External Link)
3. Request a code-generating token
   • Where can I obtain a MFA code generating token?

Additional Resources

• Why am I receiving a Duo Push in a different language on my iPhone or iPad? (External Link)
• iPhone models compatible with iOS 16 (External Link)

Environment

• Duo
• iOS
• iPhone
• iPad