How to Check A Connection Profile in ImageNow (Perceptive Content)

Users experiencing login errors can follow this process to check their own ImageNow profile settings.

Users experiencing login errors can follow this process to check their own ImageNow profile settings.

Instructions

1. In order to check the connection profile in Perceptive Content (ImageNow), you would click on CONNECTION PROFILES in the upper left-hand corner of the sign-on screen.
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2. Most end users should only have Production in their selection and to modify or add one, you would want to click on EDIT CONNECTION PROFILES. 
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3. Once you click EDIT, this box will open up. Here, you would highlight PRODUCTION and click MODIFY. 
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4. This is what the current Connection Profile for PROD should look like:
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5. Once this is updated, click OK. Then make sure that USE DEFAULT PROFILE is selected and select PRODUCTION from the dropdown, and click OK. This should complete the update of the connection profile. 
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Environment

• ImageNow
• Perceptive Content.