Available and Fully Supported
AD Connect is the University of Maine System’s backend identity synchronization service responsible for syncing user accounts, passwords, and group memberships from the University Active Directory (UAD) to Microsoft Azure Active Directory and the UMS Office 365 tenant. It plays a critical role in ensuring that faculty, staff, and students can access Microsoft 365 services using their UMS credentials.
Currently, AD Connect syncs defined users (along with their passwords), groups, and optionally computer objects (such as Windows 10/11 devices) to Azure AD. Future support for syncing additional device data is planned. While this is not an end-user-facing service, it is essential for maintaining functional and secure access to cloud services.
Any misconfiguration or outage of the AD Connect service can disrupt access to Office 365 services, prevent password synchronization, or result in inaccurate user or group information in Azure AD.
Also Known As
- Azure AD Connect
- Microsoft Entra Connect Sync
How to Access
This is a backend service with no direct user interface.
For support or issues related to synchronization, contact the UMS IT Help Desk.
Available To
Access to UMS Services is based upon the UMS Account Life Cycle Policy.
Where Available
Charges for Service
- There are no direct charges to departments or individuals for this service.
Common Requests, Incidents and Questions
- Password changes not syncing to Office 365
- Office 365 access issues due to sync errors
- Group membership discrepancies between UAD and Azure AD
- Escalations due to failed or delayed sync jobs
- Support for hybrid identity or Office 365 login failures