5G Hotspots Quick Patron Guide

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5G Hotspot directions

  1. Power On: Press and hold the power button.

  2. Locate the Wi-Fi Network Name (SSID) and Password: Press the power button to cycle through info.

Connecting Your Device

  1. View Wi-Fi Settings: On your device, view Wi-Fi networks.

  2. Select the Hotspot Network: Choose the Wi-Fi network name shown on the hotspot's display.

  3. Enter Password: Type the Wi-Fi password displayed on the hotspot and connect (dashes included).

Quick Troubleshooting Tips

  • Ensure the Hotspot is Charged: A low battery might affect performance.

  • Restart the Hotspot: Turn it off and on if you're having trouble connecting.

5G Hotspot directions

  1. Power On: Press and hold the power button.

  2. Locate the Wi-Fi Network Name (SSID) and Password: Press the power button to cycle through info.

Connecting Your Device

  1. View Wi-Fi Settings: On your device, view Wi-Fi networks.

  2. Select the Hotspot Network: Choose the Wi-Fi network name shown on the hotspot's display.

  3. Enter Password: Type the Wi-Fi password displayed on the hotspot and connect (dashes included).

Quick Troubleshooting Tips

  • Ensure the Hotspot is Charged: A low battery might affect performance.

  • Restart the Hotspot: Turn it off and on if you're having trouble connecting.

5G Hotspot directions

  1. Power On: Press and hold the power button.

  2. Locate the Wi-Fi Network Name (SSID) and Password: Press the power button to cycle through info.

Connecting Your Device

  1. View Wi-Fi Settings: On your device, view Wi-Fi networks.

  2. Select the Hotspot Network: Choose the Wi-Fi network name shown on the hotspot's display.

  3. Enter Password: Type the Wi-Fi password displayed on the hotspot and connect (dashes included).

Quick Troubleshooting Tips

  • Ensure the Hotspot is Charged: A low battery might affect performance.

  • Restart the Hotspot: Turn it off and on if you're having trouble connecting.

  • Move Closer to the Hotspot: Physical obstructions can weaken the signal.

  • More Troubleshooting Info can be found at:

https://tdx.maine.edu/TDClient/2624/Portal/KB/ArticleDet?ID=159664

  • If you are still having issues, contact T-Mobile's customer care at: 1-844-341-4834

Details

Details

Article ID: 173120
Created
Fri 3/7/25 3:21 PM
Modified
Fri 3/7/25 4:12 PM