Many applications are available for installation on University Managed Windows computers through the UMS Application Catalog. On a Windows computer the application used to access the UMS Application Catalog is Software Center. Occasionally software installation fails, below are some troubleshooting steps to take that help to resolve the majority of installation failures.
Installing applications through the UMS Application Catalog/Software Center does not require Admin rights on the computer.
Solutions
- Reboot the computer and check if it may have been installed anyway. (Sometimes it just needs a reboot to update the registry key or the code to detect the application might be just a little off)
- Check that you have enough space available on your hard drive. If you have less than 30 GB free, You should look at freeing up space on your computer by moving miles to OneDrive or Google Drive.
- If you have admin rights on the computer, delete the contents inside the folder C:\Windows\ccmcache ( but do NOT delete the folder itself) and then try again
If these steps do not resolve your issue, then please submit a ticket to the Help Desk and include the application (and version) you were trying to install, and the Serial number or hostname of your computer.
Environment