Services that support access and use of community members’ devices and related peripherals. Includes desktop and mobile device support, printing and related services, and software and applications distribution.
Instructions on how to access the Application Catalog/Software Center for UMS-owned and -managed Mac computers and laptops.
How to correct issue with Desktop or Task bar Short-cut launching the older version of Chrome after installation of Chrome v100 upgrade.
Most new Macs are coming with the new Apple Silicon M1 chips.
An overview of the new UMS systemwide ArcGIS SSO Online portal
Are you or a customer receiving a "Bad Message 431" when trying to access MyCampus or another website? This is often an easy fix, requiring a reload or clearing cache and cookies.
This article describes how to clear cache / cookies in multiple different browsers for both PC & Mac. Doing this can resolve browser issues such as being unable to login to the portal or other website. This can also help for non-UMS websites.
Configure Firefox to open TDX popups in tabs instead.
How to convert HEIC images to JPG/JPEG so they can be viewed on Windows or older macOS computer
Methods for Electronically Signing PDF/Word Documents
An update to Firefox has caused 3rd party cookies to be blocked. This is how to change the setting to re-enable them.
How students can get or access specialized software other than physically going to a computer lab
Remedy for fixing Windows profile error caused by broken/corrupt Google Chrome application.
The display language of Microsoft Office Online can be changed by changing the language settings in the Edge browser.
Instructions for UMF Staff and Faculty for the purchase of Adobe Creative Cloud Products.
How to shutdown a frozen MacBook Pro without the power button.
This is a short how-to guide on changing your local password in macOS Ventura. This guide assumes you know your current password and you are logged into the computer.
Instructions on how to find the serial number for various computer models.
How to find your Computer's Hostname Windows or MacOS.
Instructions on installing Solidworks and solutions to common problems launching or install.
Reset SMC on Mac computers with Intel processor for issue with power, battery, fans and other features.
How to force close apps or force shut down the computer if the computer is frozen or unresponsive.
How to Switch out of "S" mode in Windows 10 & 11
How to capture the contents of your screen.
The new cloud based iClicker for UMaine faculty and students information and links to iClicker support.
This article overviews the installation and troubleshooting steps for the Transact system enterprise client
Your built-in laptop webcam displays a blank or black image.
Information to consider before upgrading to macOS Sonoma and general guidance about upgrading to Sonoma.
Slow and hanging macs are getting a new version of the mac antivirus pushed out.
Fixing the alert "this version of macOS is restricted by USIT".
Instructions for a user to regenerate a new FileVault key and escrow it in jamf.
How to connect to Remote Fileshares when off-campus
How to connect to Network Fileshares remotely on macOS
How to remove nomad on devices and install JAMF Connect if necessary.
You may have noticed very slow speeds while using macOS.
How to find the Application Catalog on a university owned and managed Windows PC or or laptop.
How to resolve common causes of software installation failures when installing through Software Center.
UMS macOS Antivirus Product and how it is installed to JAMF managed end-user devices
How to activate or reapply the license for Office on a University-managed macOS
UMS Standard Desktop, Workstation, Mobile and Mobile Workstation computer offerings for institutional purchases (not personal purchases).
How to respond to the warning Check for updates on your computer
Why am I locked out of my computer?
How to configure updates to reduce the need to restart during the day for updates
What to in response to error Windows could not search for new updates.
How to prevent Windows Update from rebooting your computer at inconvenient times.