Bad Message 431 on MyCampus or Other Sites

Are you or a customer receiving a "Bad Message 431" when trying to access MyCampus or another website? This is often an easy fix, requiring a reload or clearing cache and cookies.

Solution

1. First, try reloading the webpage. Sometimes that will resolve the error.
2. If that does not work, please visit the following link for directions on clearing your cache and cookies: Clearing Cookies and Temp Files
3. Quit out of your browser and go back in. The webpage should now be functional.

Environment

• Web browser
• MyCampus
• Mainestreet