macOS 14 Sonoma

Apple has released its latest version of macOS called Sonoma (14) on September 26th, 2023. 

CAUTION:  As customary with a major upgrade, customers are advised to NOT UPGRADE if they depend on any of the following software listed below.  Workarounds do exist, but may create inefficient workflows. EUT is working on updating local apps for macOS 14 compatibility. There is a slew of changes that comes along with a macOS upgrade; below is a list of those changes. It is important to note that EUT has been restricting macOS Sonoma and Sonoma Beta for managed computers since September 13th, 2023. A policy has been applied to all managed computers to ignore the update and hide it from users until EUT has released it through the UMS Application Catalog. 

End User Technology will work to test all standard apps with the latest operating system once it releases and documents support articles around our findings. Once it has been tested, it will be made available as an optional upgrade for faculty and staff prior to a full rollout to all UMS-managed devices.


  • User focused information: 

    • MacOS Sonoma brings a slew of new features and functionality like new screen savers, presenter overlay in video chatting, intelligent form detection in PDFS, and other features.
    • For the complete list, please visit macOS All New Features PDF.  
  • Device compatibility: Apple has released the following list of compatible devices: 

    • iMac 2019 and later

    • Mac Pro 2019 and later

    • iMac Pro 2017

    • Mac Studio 2022 and later

    • MacBook Air 2018 and later

    • Mac mini 2018 and later

    • MacBook Pro 2018 and later

  • Known application incompatibilities found with macOS Sonoma:
    • Connecting to SMB shares fail to authenticate.
      • Upgrade to 14.1 or later and use the "domainName\" before the username to authenticate.
    • SPSS 29 is not yet compatible.
      • IBM has released a hotfix that adds some support, but not fully functional.
    • Adobe Reader cannot print PDF files.
      • Upgrade to 23.06.20360 or later.
    • JAMF Connect (In pilot stage for UMS-Managed Macs) will present with a black screen on macOS 14.2.
      • Upgrade Jamf Connect to 2.29.0 (deployed by IT) prior to updating.
  • Tested applications, verified working:
    • Papercut
    • Xerox MFPs
    • Zoom Web Conferencing
    • Google Chrome
    • Mozilla Firefox
    • Microsoft Office
    • Microsoft OneDrive
    • LastPass
    • Privileges
    • Adobe Photoshop
    • Acrobat Pro
    • Microsoft Defender Antivirus
    • Visual Studio Code
    • Powershell


  • Apple Mac M1 Chip family

  • Apple Mac M2 Chip family

  • Apple Mac Intel Chip​​

0% helpful - 2 reviews


Article ID: 139436
Fri 9/15/23 2:20 PM
Tue 11/21/23 8:38 AM
Applies To