Installing your TransAct System Enterprise software client

This article is intended to provide a step by step guide for installation, and troubleshoot common installation issues with the TransAct System Enterprise client.

Instructions

Installation

INFO: Local administrator rights on your PC is required to run this installation file. If you do not have administrative rights, please contact the US:IT Help Desk. Sodexo staff will need to contact Sodexo IT instead of the US:IT Help Desk.
  1. Download the TransAct setup file located here;
    1. TransAct 4.1.2 Setup
      1. If you receive a message from Google Drive stating "Detected issues with your download", press the "Download anyway button".
        1. Displaying Google drive warning.PNG
      2. If you are using the Edge browser, you will receive an error when downloading, stating "TransAct.exe isn't commonly downloaded..." To continue, click the "..." to the right, and click "Keep"
        1. Edge Browser Warning - Keep
      3. After clicking "Keep", you may receive another error stating "Make sure you trust TransAct.exe before you open it". Click the "Show More" option, and choose "Keep anyway"
        1. Edge Browser Warning - Show More
        2. Edge Browser Warning - Keep Anyway
           
  2. Once downloaded, run the file and follow the prompts to continue.
    1. If you receive the windows pop up "Windows protected your PC", click "More Info", and then "Run anyway" (Example below)
    2. Windows Protected Your PC
  3. After the setup is complete, you will see a new icon on your desktop called TransAct​​​​
    1. Transact desktop shortcut icon

Environment

  • This client is only available for Windows users

 


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Details

Article ID: 138950
Created
Wed 1/11/23 4:29 PM
Modified
Thu 3/23/23 9:23 AM
Applies To
Staff