Wireless Keyboard : Logitech K360

This article provides details on the Logitch K360 wireless keyboard. It covers how to operate the device, as well as common troubleshooting issues and solutions.

Detailed Information

A black Logitech keyboard.

Operation

  1. At the top right of the keyboard is a power switch. Make sure the switch has been turned to the 'On' position.
  2. Make sure the keyboard is within 30' of the computer/black box.
  3. Test the keyboard. If you are running into issues, please see the Common Issues & Solutions section below.

 

Common Issues & Solutions

 

"When I type, nothing appears on the screen."

  • Make sure the keyboard is turned on.
  • Make sure the receiver is plugged into the computer.
  • Position the keyboard closer to the receiver to check if there is interference. If something is in front of the receiver, such as a cupboard door, try removing the block to see if that improves the signal.
  • Check that the batteries are in the right orientation.
  • Change out the batteries. Call ITMS if you need batteries.

 

"When I type, the typing is slow to appear on screen."

  • Position the keyboard closer to the receiver to check if there is interference. If something is in front of the receiver, such as a cupboard door, try removing the block to see if that improves the signal.
  • If the computer itself is slow, it is likely an underlying issue with the computer and not the keyboard.

 

"When I type, it isn't picking up all of the letters." or "Sometimes it types multiple letters that I didn't hit"

  • Position the keyboard closer to the receiver to check if there is interference. If something is in front of the receiver, such as a cupboard door, try removing the block to see if that improves the signal.
  • Change out the batteries. Call ITMS if you need batteries.
  • If the computer itself is slow, it is likely an underlying issue with the computer and not the keyboard.

 

Specifications

  • Part Number
    • 920-004088
  • Dimensions
    • Height: 6.14 in / 156 mm
    • Width: 14.96 in / 380 mm
    • Depth: 0.98 in / 25 mm
    • Weight: 16.93 oz / 480 g (with batteries)
  • Battery
    • 2 AA
    • Approx. 36 month battery life
  • Compatibility
    • Windows 10 or later
  • Connection
    • Logitech Unifying Protocol (2.4 GHz)
    • Wireless Range: Approx. 33 ft / 10 m

 

Environment

  • Classrooms
  • Classroom PCs
  • Peripheral Devices

 

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