Services providing instructional technology and resources directly supporting teaching and learning. Includes learning management systems, instructional technology and design, assessment and learning analytics, lecture capture, and polling and surveys.

Categories (9)

Academic Technology and Support

Information about physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality)


Brightspace is the learning management system for the University of Maine System, used to facilitate and augment teaching and learning needs throughout the system. Brightspace can be used to deliver content for online-only courses or to augment and supplement instruction in face-to-face or hybrid instruction models.

Google Workspace

Includes topics about Google Workspace services such as Gmail, Google Calendar, Google Drive, Google Voice, etc.


Ingests/captures video from multiple sources such as video file upload, computer screen, webcam or attached video camera (may require additional computer hardware), allows for the manipulation of uploaded video content and makes the video available for streaming to computers and other devices through a web browser and integration with learning management systems, such as the University's Blackboard system. Includes automatic captioning (requires manual checking to meet disability accessibility guidelines).

Math Placement Grade Reporting

An assessment system used to place incoming students into the appropriate math courses. The UMaine version of this uses a separate program called ALEKS. Grades are synced into Mainestreet via an integration. More information and the tool can be accessed here:

Microsoft 365

"Microsoft 365, also known as Office 365 or, is a cloud-based suite of productivity tools from Microsoft, allowing you to work from where ever you are and with virtually any device. It integrates apps you need to collaborate with your classmates or coworkers.

Current student, faculty or can log into with the UMS credentials, thereby gaining access to an Microsoft 365 account. They can then install and.or use the following products.
- Office Pro Plus - A full version of the latest version of Office for Windows or Mac for a personally-owned computer.
- Office Online - A web based version of Office.
- Office for iPad, iPhone and Android. (Word, Excel and Powerpoint)

Please Note: Microsoft 365 accounts will use the account of the user, and password. Do not attempt to change this password via This must be done by changing your UMS account password ."

OneDrive for Work and School

OneDrive for work and school accounts is online storage space in the cloud that's provided for individual licensed users in an organization. Use it to help protect work files and access them across multiple devices. OneDrive lets you share files and collaborate on documents, and sync files to your computer.

Respondus Lockdown Browser

Secure web browser for use in the Learning Management environment for quizzes, tests, etc.

Articles (16)

Accessing Voicethread

This article is to simplify the sign in process of Voicethread, as other options may not work.

Brightspace Discussion Boards: Update Alerts

How to find Discussion Board updates and notifications in your Brightspace courses

Check course evaluation status

How to check the status of course evaluations

Enabling Third-Party Cookies on different Web/Mobile Browsers

How to enable applications requiring 3rd party cookies for service for popular browsers

How to Disable the Pop-Up Blocker in Chrome, Firefox, Edge, and Safari

How to Disable the Pop-Up Blocker in Chrome, Firefox, Edge, and Safari.

Make a peanut butter and jelly sandwich

This article gives detailed instructions for creating a peanut butter and jelly sandwich.  It includes list of materials needed. Instructions are for Immediate consumption or storage for later consumption.

Reduce the file size of your PowerPoint presentations

Reduce the file size of your PowerPoint presentations

Requesting Submission Deletion from TurnItIn

Guided Walkthrough for requesting submission removal from TurnItIn's database.

Resetting Chrome and Firefox to Default

If in-browser errors are not solved by clearing cache and cookies, or if the browser seems to be malfunctioning, resetting to default can be a viable option.

Scheduling a Zoom Room from Your Brightspace Course

Instructions for booking a Zoom Room via the Brightspace LTI Pro 1.3 Zoom Integration. NOTE: Zoom Rooms is a Pilot Deployment with Limited initial Room deployments.  These rooms are only to be booked and scheduled for approved courses and events with trained staff.

UMS Academy Prompting Login, then Fails

After signing into myCampus portal and clicking the UMS Academy icon (in Launch Pad section), it opens a new tab and asks me to login again and then fails.

Using Turnitin with Assignments in Brightspace

This Article will cover using TurnItIn plagiarism checker in the Brightspace learning management system.

USM OLLI Faculty Instructor Portal

This provides information for USM OLLI Faculty, when they contact the Help Desk inquiring how to access their courses and student rosters.

USM's Web Conferencing Rooms

This will outline the details and basic tips and tricks for setting up Zoom Rooms across USM campuses.

WileyPlus (WP) Textbook Issues

WileyPlus (also known as WP) is a third-party textbook hosting site. If the textbook is not appearing as normal or you or a customer are experiencing issues with WileyPlus, read on for more information.

Zoom: Logging in via a mobile app

A brief overview of account creation and logging into Zoom using a mobile app for the UMS Student, Staff, and Faculty communities.