Articles (29)

Changing Language In Zoom For Mac and Windows

There have been times when, for no apparent reason, Zoom content, dialogue, or invitations appears in a different language than intended. This article walks through the methods to change the language in Zoom for desktop computers running MacOS or Windows.

Common Zoom Features

Links for Zoom help pages for commonly used features.

Google Calendar: Zoom Sign-In and Scheduling

You may receive an error when attempting to create a Zoom meeting through Google Calendar.

How do I allow participants to save the Chat in a Zoom Meeting.

How to allow participant to save the Chat from a Zoom meeting.

How to look at the results of previous polls in Zoom

How to look at the results of previous polls in Zoom.

How to relinquish Zoom host controls while in a Zoom meeting

This article will go over how to give Zoom host controls to another user during a meeting.

How to Retrieve Past Zoom Meeting Participants List

How to Retrieve Past Zoom Meeting Participants List

How To Turn Off Zoom Whiteboard

What happens if you begin using the Whiteboard in a Zoom meeting, and then need to turn it off?

How to un-install the Google ZOOM add-on and then reinstall for Google Calendar use.

Zoom for Google workspace un-install and installation instructions.

How to Update Zoom (Windows) on a University managed computer

On a UAD (University-managed) computer, open up Software Center and search for Zoom. Software Center in accessible through the Start Menu under University Applications and is also in a tile in the lower right when the Start menu first opens.

How to Use Polling in Zoom

How to Use Polling in Zoom.

Sharing and Converting Zoom Local and Cloud Recordings

You or a customer might have questions about sharing a local or cloud Zoom recording, or converting an existing local recording to the cloud. This article helps to answer those.

Updating Zoom on personally owned devices

Pointer to article on updating the zoom client on the official zoom site.

What Can I Do to Prevent Zoombombing?

Zoombombing is a new form of trolling in which a participant uses Zoom's screen sharing feature to interrupt and disrupt meetings and classes. This article helps with some information to assist with preventing zoom bombing.

Zoom - Meetings, Large Meetings, and Webinars - What are the differences?

The Meeting and Webinar platforms offer similar features and functionality but have some key differences. This article documents the major differences between Zoom meetings, large meetings and webinars.

Zoom : Create Recurring Meetings

How to enter recurring Zoom meetings from the Zoom Web Client

Zoom AI Companion

Zoom AI Companion is not currently available for UMS Zoom accounts.

Zoom Client Application - Required Minimum Version

Beginning November 1, 2021, zoom users will be required to update their Zoom software to ensure it is no more than nine months behind the current version, at any given time. From that point on, users will be prompted to update their software when using the platform should their version fall behind this nine-month window.

Zoom recommends users update to the latest release supported by their organization or at minimum software version 5.5.0, prior to November 1st, 2021.

Zoom Client Update Requirements Policy Notice

As of June 15th, 2021, using an older version of the Zoom client will result in suboptimal performance as Application programming interface (API) calls to Google’s previous API will begin returning errors at a steadily increasing rate, until the error rate reaches 100% on December 15, 2021.   Users of non-university administered computers are required to check regularly for Zoom updates to be sure they are in compliance with Zoom policy and recommendations.  All University of Maine System Inform

Zoom Cloud Storage Auto-Deletion Policy

Zoom recordings are automatically sent to Kaltura for long-time storage and streaming access.  This policy refers specifically to the original recordings made in the Zoom system that are stored on the Zoom system and deleted after 14 days. You may find your 14 day+  recordings moved to the Trash in Zoom. Recordings will stay in the Trash for 30 days before being permanently deleted.

Zoom Exclamation Point Error when Screen Sharing on Mac Computer

Screen sharing, a popular Zoom function, can have some issues with permissions on Mac machines, especially Macs managed by the University. This article covers specifically the issue of not being able to screen-share because an exclamation mark pops up in the window where a user should be able to select a web browser tag to share.

Zoom Learning Center

Zoom has its own Learning Center for its applications.

Zoom Meetings and Webinar Comparison

This article provides a comparison of formats and features as defined by Zoom Support.

Zoom on ChromeOS

Direction on accessing Zoom through a ChromeOS device, such as a Chromebook, Chromebox, Chromebase, or a repurposed device running ChromeOS Flex.

Zoom Quick Start Guide

The Zoom web conferencing system allows students, faculty, and other guests to meet synchronously over the internet. Everyone at the University of Maine System has a Pro Zoom license. This article will assist students with getting started with using Zoom.

Zoom: Logging in via a web browser

A brief overview of account creation and logging into Zoom in a web browser for the UMS Student, Staff, and Faculty communities.

Zoom: Logging in via the Zoom desktop client application with SSO

A brief overview of account creation and logging into Zoom using SSO in the Windows or Mac desktop client for UMS Student, Staff, and Faculty.

Zoom: Update User Display Name in Client

This Article covers troubleshooting steps for users who have recently updated their name or UMS email in Mainestreet and/or HR and wish that change to be reflected on their Zoom Desktop Client.