Zoom Cloud Storage Auto-Deletion Policy

This policy refers specifically to the original recordings made in the Zoom system that is stored on the Zoom system and deleted after 14 days. You may find your 14 day+  recordings moved to the Trash in Zoom. Recordings will stay in the Trash for 30 days before being permanently deleted.

More Information

Effective May 10, 2021 - 14-day auto-deletion policy.

Zoom recordings are automatically sent to Kaltura for long-time storage and streaming access.  This policy refers specifically to the original recordings made in the Zoom system that are stored on the Zoom system and deleted after 14 days. 

You may find your 14 day+  recordings moved to the Trash in Zoom. Recordings will stay in the Trash for 30 days before being permanently deleted. Seven days before permanent deletion you will receive an automated message from Zoom reminding you about the pending removal of the recordings. Note that it is possible to mark recordings to not be auto-deleted, if necessary. If you do need to recover a recording from the Trash or set it to not be deleted, please follow these steps.  Please remember, all Zoom cloud recordings are automatically moved to Kaltura for later viewing and sharing from that system.

Environment

  • Zoom Web Conferencing