Information Technology Review Overview

The Information Technology Review process is intended to assist all University employees in the acquisition and implementation of information systems, services, and technologies, such as websites, cloud applications, software, or hardware, while helping to ensure compliance with state and federal regulations as well as Board of Trustees IT Policies and system APLs.

The review process is administered by the Information Security team assisted by associated IT departments, and includes request intake processing, oversight of sub-reviews, and request fulfillment through the ticket generated by the request form. 

The Information Technology Review Request Form should be completed by the sponsor or their designee, and preferably the review completed by IT before acquiring any digital technology, applications, software, or materials (paid or free) for university programs, courses, or activities. Before starting the request form, the sponsor or their designee should have a specific technology in mind, know who will have access, and understand what type of data will be stored or processed by the technology. They should also request the product's Accessibility Conformance Report from the manufacturer.  

When Needed 

Completion of the form is needed once the specific product/solution is known, and the sponsor of the technology want information on the solution's compliance with state and federal regulations as well as Board of Trustees IT Policies and system APLs.

This process could include the initiation of or referral to the appropriate "sub" review tasks listed below. 

Detailed Information

Potential Information Technology Review Tasks (as a table)

Review Type Objective Performed By And/Or With
Initial Research & Analysis Performs Initial Research and Analysis For 5 Areas in case further review by area leadership or SMEs is needed - Portfolio, Implementation/Operations/Support, Hardware, and Projects Technology Review Request Coordinator, Director of Campus Technology.
Digital Accessibility Review Investigates whether the solution poses any barriers to persons with disabilities, and if so, how they can be addressed. Digital Accessibility, ADA Office, Campus Accessibility/Disability Services Center staff.
Information Security Review Based on the type and amount of data, it determines if further vetting of the third party is needed, and determines if there is a need for a safeguarding agreement (sometimes referred to as a Rider C). IT Information Security Team
Technology Review Summary Summarizes all of the reviews performed, including recommendations and next steps. This summary is sent to the person who completed the review request, plus the appropriate Director of Campus Technology, and should be attached to the requisition in MarketPlace. Technology Review Request Coordinator

During the review process, your Director of Campus Technology will be kept informed about the various reviews and can be a resource if you have questions or concerns that do not seem to be getting addressed. Directors are listed below.

UMA - Tanner Kelleter (Director of Campus Technology)

UMF - Matt Jacobson (Director of Campus Technology)

UMFK - Robert Nalesnik (Interim Director of Campus Technology)

UMPI - John Furst (Director of Campus Technology)

UMaine/UMM - Tom Drake (Director of Campus Technology)

USM - Kim Tran (Campus IT Officer)

UMS - Kim Tran (Campus IT Officer)

300 Fore Street - Matt Jacobson (Interim Director of Campus Technology)

 

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Definitions of the "technologies" listed in the "Technology Descriptions" question in the Technology Review Request form.