TeamDynamix knowledge base article links for Entering and Managing Ticket Requests

KB articles for technicians interacting with the TDX Ticketing system. Please note that UMS IT practices may differ from some of the generic materials provided by TeamDynamix.  Important differences are noted.

Detailed Information 

Instructions for entering and managing tickets can be found in the TeamDynamix knowledge base article links below:

• Getting Started with Ticket Tasks
• Getting Started with Tickets
• Scheduled Tickets
• Searching Tickets
• Working with Alerts on Tickets and Requests
• Entering and Managing Ticket Requests

Environment

• TeamDynamix Ticketing