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This article provides tips and tricks for clearing your browser's cache when MaineStreet acts up.
Detailed Information
Occasionally, MaineStreet will do unexpected things: access is denied, and things won't work. Before you call for assistance, your first best action is to clear your browser's cache. Below are instructions for clearing the caches of a variety of browsers.
Google Chrome
- Click on the settings icon that appears to the right of the address bar. In the newest versions of Chrome, this appears as three vertical dots
, and in older versions, it will be three horizontal lines
or a wrench icon
.
- From the menu, select More tools > Clear browsing data....
- Check the following: Cookies and other site data - Cached images and files
- Select All time in the Time range drop-down box and click on the CLEAR DATA button
Mozilla Firefox
- From the History menu, select Clear Recent History.
- If the menu bar is hidden, press Alt to make it visible.
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
- Click Clear Now.
- Exit/quit all browser windows and re-open the browser.
Microsoft Edge
- In the top right, click the Hub icon (looks like a star with three horizontal lines).
- Click the History icon (looks like a clock), and then select Clear all history.
- Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
- After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.
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