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Training resources for TDX technicians
This article provides links and guidance for technicians learning to use the TeamDynamix (TDX) ticketing system. It includes both official TDX training and notes on important differences in UMS IT practices.
Subscribing to Knowledge Base Articles & Categories
TeamDynamix Ticket vs Project Feature Comparison
What is TeamDynamix and how do I access it?
Information on the three TeamDynamix user interface options and how to access them.
Unofficial TDX Notification Template and HTML Modules Editor
Report Ownership and Editing
Security Roles for TeamDynamix Project Management Tools
Project management access for various user security roles in TeamDynamix.
Groups in TDX
TeamDynamix knowledge base article links for Entering and Managing Ticket Requests