- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- Troubleshooting
Fixes for common problems when signing in with Microsoft Authenticator on your UMS account, including missing or expired notifications, sign-in loops, "Something went wrong. [4s8qz]," push notification errors, and Authenticator no longer working on a jailbroken or rooted phone.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- Troubleshooting
Fixes for the most common problems when adding Microsoft Authenticator to your UMS account, including “Unable to add account,” finding the QR code, a pairing that keeps retrying, number and code prompts during setup, and error messages such as “Enable push notifications to receive alerts” and “Your device is jailbroken.”