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- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- Reference Material
Explains what triggers the "Security Alert: Authentication method change on your account" email, what each part of it means, and what to do next.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
This article walks you through signing into your University of Maine System account using a passkey stored in the Microsoft Authenticator app as your multi-factor authentication method.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
This article walks you through signing into your University of Maine System account using a hardware security key (FIDO2), such as a YubiKey, as your multi-factor authentication (MFA) method.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- Troubleshooting
Steps to keep signing in to your UMS account after losing a phone or security key, or after switching to a new phone.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
Walks iPhone and iPad users through adding a passkey inside the Microsoft Authenticator app as a multi-factor authentication (MFA) sign-in method for their University of Maine System (UMS) account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
This article explains how to add a device-bound passkey in the Microsoft Authenticator app as a multi-factor authentication (MFA) method for your University of Maine System (UMS) account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
Step-by-step instructions for adding a Windows Hello passkey to your UMS account. Windows Hello passkeys are stored on your device and use your PIN, fingerprint, or face recognition to sign in.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
Step-by-step instructions for adding a passkey to your UMS account using a Mac. Requires Safari and iCloud Passwords sync enabled on macOS Ventura or later.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
Step-by-step instructions for adding a passkey to your UMS account using an iPhone or iPad. Passkeys let you sign in with Face ID, Touch ID, or your device PIN instead of a password.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
This article walks you through adding a hardware security key (such as a YubiKey) as a passkey multi-factor authentication (MFA) method for your University of Maine System account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- How-To Guides
Step-by-step instructions for adding a passkey to your UMS account using Google Password Manager in Chrome. Passkeys stored in Google Password Manager sync across your devices signed in to the same Google account.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- Reference Material
This article describes the multi-factor authentication (MFA) methods available to University of Maine System users, which methods are recommended, and which are not allowed.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- Troubleshooting
On an iPhone, only three password or passkey apps can be active for AutoFill at the same time. To turn on a fourth, you must first turn one off.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA Modernization Pilot
- Troubleshooting
What to do if you see a PIN lockout warning when signing in with a hardware security key.