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Fixes for the most common problems when adding Microsoft Authenticator to your UMS account, including “Unable to add account,” finding the QR code, a pairing that keeps retrying, number and code prompts during setup, and error messages such as “Enable push notifications to receive alerts” and “Your device is jailbroken.”
The University of Maine System uses two MFA systems, Duo and Microsoft Entra. Learn which one you should use and how to tell which page or sign-in prompt you’re looking at.