Available and Fully Supported
Connects a help desk agent to another computer user and allows the agent to view and/or remote control the user's computer. Because there is a cost per help desk agent for Teamviewer, Zoom may also be used to provide remote support and may be appropriate for non-help desk staff.
Also Known As
How to Access
Use of this service requires an account, Request a Teamviewer account.
Available To
Access to UMS Services is based upon the UMS Account Life Cycle Policy.
Where Available
Charges for Service
- There may be charges for non-IT departments or individuals to use this service. Please submit a request for more information.