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Services or Offerings?
Academe
  1. Services
  2. Information Technology
  3. Administrative and Business
  4. Auxiliary Systems
Room & Board Management
Accounts Receivable - Non-student
  1. Services
  2. Information Technology
  3. Administrative and Business
  4. Financial and Procurement Systems
Non-Student Accounts Receivable. Replacement for service being actively sought. This service will be retired.
Address Checking
  1. Services
  2. Information Technology
  3. Administrative and Business
  4. Business Capability and Process Automation
This is the address checking service used by MaineStreet (PeopleSoft) and Advance (the fundraising program). It enables checking and formatting of addresses using address entry forms and the later automated verification of those addresses.
Advance Gift & Donor Management
  1. Services
  2. Information Technology
  3. Administrative and Business
  4. Alumni and Advancement
Fund solicitation and donor/alumni management
App Publishing - Google Play Store
  1. Services
  2. Information Technology
  3. Desktop and Mobile Computing
  4. Software and Applications Distribution
Publishing of university or supplier-developed apps to the Google Play Store
Asset Management
  1. Services
  2. Information Technology
  3. Administrative and Business
  4. Business Capability and Process Automation
Coordination of IT Asset Management
Authentication & Authorization - Single Sign On
  1. Services
  2. Information Technology
  3. Information Security
  4. Identity and Access Management
Provides authentication and authorization service for websites and applications. Allows US:IT and non-US:IT sites and applications to authenticate and authorize using maine.edu accounts.
AV Services
  1. Services
  2. Information Technology
  3. Teaching and Learning
  4. Academic Technology and Support
Provide, maintain and support the use of a variety of audio/visual equipment in classrooms, lecture halls, meeting rooms, equipment loan, etc
Brightspace
  1. Services
  2. Information Technology
  3. Teaching and Learning
  4. Learning Management
Brightspace is a modern, mobile-friendly learning management system used for online course delivery and course organization
Business Analysis
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. Continuous Improvement and Innovation
Identify business needs and goals, facilitate business process mapping, and elicit solution requirements.
Campus Solutions
  1. Services
  2. Information Technology
  3. Administrative and Business
  4. Student Information Systems
Mainestreet Student Information System
CampusPress
  1. Services
  2. Information Technology
  3. Communication and Collaboration
  4. Web Services
Adhoc WordPress Sites
Cell Phone
  1. Services
  2. Information Technology
  3. Communication and Collaboration
  4. Conferencing and Telephones
Cellular Phone and mobile device acquisition, setup, troubleshooting, training, billing, and support.
Classroom & Technology-Enhanced Spaces - Control/Monitoring/Help System
  1. Services
  2. Information Technology
  3. Teaching and Learning
  4. Academic Technology and Support
Extron Global Viewer Enterprise Server - Smart classroom control and monitoring used by the helpdesk to assist faculty with classroom technology
Classroom & Technology-Enhanced Spaces - Tier3 Support
  1. Services
  2. Information Technology
  3. Teaching and Learning
  4. Academic Technology and Support
Responding to and resolving incidents and requests related to the use of classroom technology