Available and Fully Supported
The IT Service Desk is your first stop for technology support at the University of Maine System. We help with login issues, broken equipment, software requests, and general troubleshooting. If you're not sure where to start, start with us — we'll either solve it or connect you to the right team.
What We Help With
- Login and account issues (passwords, MFA, access)
- Software installs or requests (Microsoft Office, academic apps, etc.)
- Device support (computers, printers, phones)
- Network and Wi-Fi issues
- General IT questions and guidance
How to Get Help
Login to the myCampus Portal and select the 
icon, or go directly to itsupport.maine.edu to open a request.
Who Can Use This Service
- Students
- Faculty & Staff
- Alumni & Retirees
- Community / Public (limited services)
Access is based on the UMS Account Life Cycle Policy.
Availability
- System-wide, at any campus
Cost
- No direct charges for this service
Also Known As
- Help Desk
- IT Support Center