TeamDynamix - Ticketing

TeamDynamix module for tracking fulfillment and resolution of requests and incidents. Includes the ability to define user input forms for requests and track the work necessary, and performed, to fulfill those requests.

Also Known As

  • TDX

How to Access

Accessed via the TDNext application

Available To

  • Staff

Where Available

  • Available to Team participating in the TeamDynamix service

Charges for Service

  • There may be charges for departments or individuals to use this service.
 
Request Deletion of Ticket/Task Comment Request a Response Template Creation or Modification Request New Group in TDX Request New Shared Desktop Request New Ticket Request Form

Service Offerings (5)

Request Deletion of Comment
Request the deletion of a comment from a ticket or task feed.
Request for TDX Response Template Creation or Modification
Request New Group in TDX
Request form for adding a new group to TDX
Request New Shared Desktop
Shared desktops are intended to be shared by multiple people, for example a team or organization and can span information from multiple applications in TDX.
Request New Ticketing Form
Ticketing forms provide a custom request interface for standard user requests.