Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Services (9)
This is the address checking service used by MaineStreet (PeopleSoft) and Advance (the fundraising program). It enables checking and formatting of addresses using address entry forms and the later automated verification of those addresses.
Coordination of IT Asset Management
UMS Enterprise Document or Content Management System
UMS ID card production software
Call and contact tracking for incident and request management
Issue and project tracking for software teams
Prospect and applicant management system for Admission Offices
Service Management/Project & Portfolio Management system.
TeamDynamix module for tracking fulfillment and resolution of requests and incidents.