Available and Fully Supported
Knowledge management is the deliberate process of making, managing, maintaining, and the ability to share knowledge and expertise within an organization. The paramount goal is to improve performance and data retention within the company.
Also Known As
- The IT Knowledge base
- TDX IT Knowledge base
How to Access
The IT Knowledge base is accessed from itsupport.maine.edu
Available To
- IT Staff - Internal IT Knowledge base
- Everyone - Public IT Knowledge base
Access to UMS Services is based upon the UMS Account Life Cycle Policy.
Where Available
Charges for Service
- There are no direct charges to departments or individuals for this service.
Common Requests, Incidents and Questions
- Create KB Category
- Change KB User Role