USM's Presentation Rooms

This will outline the details and basic tips and tricks for setting up Basic Black Box Rooms across USM campuses.

Details

There are many of these types of rooms located on all three campuses. They use a button controller to run the audiovisual system in the room. Other equipment may include:

• Computer
• LCD projector
• Blu-ray/DVD player
• Laptop Connection
• Speakers

Classroom Training Videos

• Operating Presentation Rooms

Basic Troubleshooting

• Mouse and Keyboard
  • One or both aren’t working.
    • Make sure the power switch is turned on.
      • On a keyboard, this is typically located on the top right.
      •  You can find the mouse’s switch on the underside.
    • If both are turned on and still not operating, it could be a case of bad batteries. Give Media Services a call and we'll come to you.
• Computer
  • The in-room computer isn’t being displayed.
    • Confirm that the computer is turned on.
      • The power button will be illuminated.
      • If it is illuminated, confirm the mouse and keyboard are on and try clicking and/or pressing a button. The computer may have fallen asleep.
    • Make sure that ‘PC’ is selected on the controller.
      • You may also try selecting a different source, waiting a couple seconds, and then select ‘PC’ again.
        • This is often caused by the source being selected while the system was still warming up, often indicated by the ‘On’ button on the controller slowly flashing.
• Projector
  • Device isn't displaying.
    • Make sure the proper input is selected. Try the other inputs as well.
      • Try changing inputs, then switch back to the "proper" input.
      • Some rooms have a projector Mute button, make sure this isn't selected (if red, press the mute button again to turn off).
    • Make sure the device is powered on.
    • Make sure the device is awake by clicking the mouse, moving the mouse, and or pressing the space bar on the keyboard.
    • Double check device connections.
      • If you are using an adapter, try unplugging and re-plugging the connection.
      • If you are using HDMI or VGA directly, try unplugging and re-plugging the connection.
• Audio/Speakers
  • There’s no sound.
    • Check the volume knob on the controller and confirm it is turned up. Turning the knob clockwise increases volume.
    • Check the volume control of the device. Is it turned up all the way? Muted?
    • Check the volume control of any programs you might be using, such as YouTube, QuickTime, or VLC Player.
    • If you are connected via VGA:
      • Is the headphone jack properly plugged in your computer as well as the Black Box?
      • Make sure proper audio output is selected within your audio settings of your device.
    • If you are connected via HDMI:
      • Is the HDMI properly plugged in?
      • Make sure proper audio output is selected within your audio settings of your device.
  • Crackling sound.
    • Make sure the connection is properly seated.

Having Zoom Room trouble?

Check out our article on Web Conferencing Rooms for additional troubleshooting tips for camera and Zoom related issues.

Environment

• Basic Black Box Classrooms
• USM