I recently changed my maine.edu password. It seems like my University device is only accepting my previous maine.edu password. May have received an error message stating "The referenced account is currently locked out and may not be logged on to."
Solution
Please follow these steps to update to your current password.
- Login to your computer with your old maine.edu password.
- If you are at home, make sure you are connected to VPN. If on campus, that's not necessary.
- Lock your computer:
- By pressing Control-Alt-Delete (Windows)
- By pressing Control-Command-Q (Mac)
- Then, wait a minute or so. Your computer will attempt to connect to the University's Active Directory server to "pick up" your credentials.
- Next, log into your computer with your updated password.
WARNING: If the computer unlocks with your updated password, then you should restart your computer and log in once again with the new password. If your new password doesn't work yet, you may use your old password until it updates.
INFO: Windows users -If you've received an error message stating "The referenced account is currently locked out and may not be logged on to," this message will time out after 5 minutes from your first sign on attempt; please try signing in then. This is especially common for users who return to work the following day, or after lunch, following a password change.
Environment
Windows OS
Mac OS