- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- Troubleshooting
Steps to keep signing in to your UMS account after losing a phone or security key, or after switching to a new phone.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Duo
How to address "Your two-factor account is disabled. Contact an administrator for assistance." messages when logging in using Duo.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
- MFA - Microsoft Entra
- Troubleshooting
If UMS IT gave you a Temporary Access Pass (TAP), use it to sign in and set up a new sign-in method before the pass expires.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- UMS Account
This article explains what to do if your University computer is still using your old maine.edu password and you see the error “The referenced account is currently locked out and may not be logged on to.”