This document is intended for basic troubleshooting and general information regarding the USM METRO Partnership.
Detailed Information
Overview
- All Eligible Riders have full METRO access during normal METRO business hours
- If a card is denied entry to METRO, proceed to the Troubleshooting section at the bottom of the page
- For hours of operation: METRO Maps & Schedules: https://gpmetro.org/35/Maps-Schedules
Eligible Towns
- Gorham
- Westbrook
- Portland
- South Portland
- Old Orchard
- Saco
Eligible Riders - All eligible riders must have an active University Card
INFO: Rider eligibility is determined by the USM METRO Contract & the USM Vice Provost of Student Affairs
- All riders must present their active Campus Card to gain entry
- USM Staff/Faculty
- USM Students
- Sodexo Staff
- Law School Staff/Faculty
- Law School Students
- MBA UM Students on USM Campus
- University Advancement
- USM Residential Interns
- Admissions Tour Cards
- Visiting Faculty
USM Campus boarding & off-boarding locations
INFO: If boarding on a USM campus or less than a month since the issue date, your card will be accepted
-
Gorham
- Boarding & off-boarding: Bailey Hall Bus Stop
- 37 College Ave, Gorham, Maine 04038
-
Portland
INFO: Portland METRO has multiple stops
- Portland to West (To outside of Portland, Westbrook, and Gorham campus)
- Boarding: West bound bus shelter
- Portland to East (To The METRO Hub for connecting lines)
- off-boarding: East bound bus shelter
- In front of Abromson center & Parking Garage
Troubleshooting
-
Damaged Card
- Card may be damaged (common) or malfunctioning (rare), but this should result in a "No Read" not a denied message
- Cracks are easily found by apply strong pressure with your thumb, and running your thumb along the edges of the card
- Cracks can be extremely small, and hard to see without physical intervention
-
No longer an active Student or Faculty/Staff
-
The card is too old for the METRO system