UMS is in the process of implementing a new Managed Print Services program. This article provides an overview of the implementation and the overall vision and guiding principles.
Detailed Information
Background
An RFP process was completed in 2022 for a Managed Print Services / Multifunction Device provider. Xerox Business Solutions was awarded the contract. We are mindfully establishing an approach to creating a Unified UMS Managed Print Service with Xerox Business Solutions as our partner.
Vision / Guiding Principles
End-User Experience
- Consistent UMS wide user experience
- Every User - Staff, faculty, students, community patrons
- Pay-for-print or UMS-funded – same experience, same device
- Every Campus - All UMS Campuses and major locations
- Every Device - Any user can use any device at any campus (that they can physically access)
Security
- Secure print release with campus ID Card (No more PIN codes)
- Secure fax functionality
Sustainability
- Less waste from jobs that are never picked up
- Reduction in energy consumption
Efficiency / Fiscal Responsibility
- Less devices needed
- Reduction in smaller costly to operate devices
- Vendor provided assessments and recommendations for devices and locations
- Campus involvement in adjusting recommendations and finalizing deployment plans
Implementation Timeline & Milestones
- Sept 2022 ~ Project Kick-off
- Sept-Dec 2022 ~ On-site Assessment and recommendations by Xerox
- Sept - Dec 2022 ~ Design and document Business Processes
- Sept-Dec 2022 ~ Configuration of Technical Infrastructure
- Dec 2022 - June 2023 ~ Installation of new devices at major campus locations
- April 2023 - June 2023 ~ Installation of devices at remote locations
For More Information
Environment
- UMS Managed Print Services using Xerox Devices
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