Remove old Canon print queues from macOS or Windows

With the roll-out of Xerox printers, users will not need their old Canon queues. For University-managed staff and faculty computers, the PaperCut Print Deploy client will take care of installing the new UMS-FindMe queue. Personally owned devices will receive their UMS-BYOD-FindMe queue through the Mobility Print client. Neither of these will remove old Canon queues, so they will need to be manually removed.

Instructions 

Remove old queues from a Windows computer

1. In the Windows Search bar, type Printers, Select Printers & Scanners
2. Select the printer queue to be removed from the list
3. Click the button Remove device

Remove old queues from a macOS computer

1. Open up System Preferences
2. Click on Printers & Scanners
3. Click the lock to make changes 
4. Authenticate as admin when prompted
5. Select the print queue in the list
6. Click the "-" (minus sign) just below the list of print queues

Environment

• Managed Print Services (Xerox)
• Windows
• macOS

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