How do I Request New Software be added to the UMS Software Center or Application Catalog Applications

The UMS Software Center (or UMS Application Catalog for Macs) allows users to install software on their University-managed device. Some software is not available for self-installation through the UMS Software Center (or UMS Application Catalog for Macs). If you cannot find the software you are looking for, follow the instructions below.

Instructions

1. Create a ticket with the Help Desk with the following information:
   • Name of the software requested
   • website url for information about the software (if known) 
   • What is the software needed for?
   • Is this software needed by just you or possibly other users/computers?
     • If the application is likely only on a couple machines, then Campus Services may install it directly on the computer(s). In this situations, ITSS and End User Technology would only support it if the University approved the application. 
     • If it is a software that will be installed on multiple machines on a single campus, then ITSS may be tasked to package the application for the UMS Software Center or UMS Application Catalog, depending on Operating System it will be installed on. If the application may be used at multiple campuses, then End User Technology may be tasked to package it for distribution through the UMS Software Center for Windows or UMS Application Catalog for Macs.  
   • url link to obtain software (if available)
   • Any special configurations that would need to be made during installation (if applicable/known)
   • If paid software, has it been purchased? Who would be purchasing/paying for it?
   • Is this software used for a class?
   • When is the software needed by?

Environment

• University-managed computers
• Windows 
• macOS