Access to Jira and Confluence

If you are attempting to access information within Jira or Confluence and have landed on this Knowledge Base article, please note the changes below. 

On February 15, 2024, Jira and Confluence were placed behind a firewall for security reasons. Access to these products will require you to be on campus or if you are off campus and have a UMS account, you will need to use the VPN (virtual private network) to access Jira or Confluence. Instructions for connecting remotely to the VPN can be found here

If you do not have a UMS account, please reach out directly to your campus contact(s) for additional information.