IT Support: Walk-Up, Phone, Chat, Email, and Request Options

Issue / Question

How can faculty, staff, or students get IT support from the University of Maine System?

Solution

Walk-Up Support

The IT walk-up service is available to faculty, staff, and students. It is primarily staffed by student employees trained by Campus Technology’s IT Service Desk.

Submit a Request

Email

help@maine.edu

Chat

Chat now with a support agent

Phone

1-800-696-4357

Support Hours

For phone, chat, and email support (Eastern USA time zone). IT support is unavailable during University holidays.

  • Monday – Thursday: 7:30am – 6:00pm
  • Friday: 7:30am – 5:00pm

Environment

  • University of Maine System
  • Faculty, Staff, Students
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