UMS:IT Service Desk Support Options and Hours

Walk-In

The IT walk-up service available to faculty, staff and students. It is primarily staffed by students employed and trained by Campus Technology's IT Service Desk.

University of Maine at Orono

University of Maine at Machias

University of Maine at Farmington

University of Maine at Presque

University of Southern Maine

Submit a Request 

Incident Request
Support Request

Email

help@maine.edu

Chat

Chat Now With a Support Agent

Phone

1-800-696-4357

Support Hours

For phone, chat and email support (Eastern USA time zone).  IT support is unavailable during University holidays 

Monday - Thursday - 7:30am - 6pm
Friday - 7:30am - 5pm