Generating a License "Fingerprint"

Generating a License "Fingerprint" may be requested by Hyland in the event of hardware or licensing changes.

  1. From within the Perceptive Content Client, click License Manager in the menu bar.
      

Uploaded Image (Thumbnail)

 

  1. Click Save system fingerprint, and then click OK.
     

Uploaded Image (Thumbnail)

 

  1. Type a name for the file, and then choose the desired location to save the report. Click Save.
     
  2. Within the License Management - Service Information dialog box, type the user authentication and server information in the applicable fields.
     

Uploaded Image (Thumbnail)

 

  1. Contact a Hyland Software representative for instructions on where to send the system fingerprint file to obtain the license. The system fingerprint file will have a .sysfp extension.
     

 

  

 

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