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I work with PDFs. Do I need Acrobat Pro?
Many users only need the free Acrobat PDF reader. See this Adobe - Acrobat Reader vs Acrobat Pro article for more information.
Sometimes I need to turn PDFs into documents. Do I need Acrobat Pro?
If you have the occasional need to convert PDFs to documents (Word or Google Docs) but don't want to pay for an annual Acrobat Pro Subscription, try the workaround described in this How to convert PDF to Word using Google Drive article.
What Adobe apps are available, and when do they expire?
The five most frequently used apps, and their current annual cost are listed below.
NOTE: Keep in mind that the prices you will pay Connection in the MaineStreet MarketPlace are pro-rated based on an annual expiration date of June 30th. For example, purchasing in September will cost 9/12ths of the annual amount; October 8/12ths, etc. When choosing from the 4 options in the Connection MarketPlace, look for the words shown in bold below, to help you select the right product.
Table of Frequently Used Adobe Apps and Their Annual Costs*
| App |
Adobe's Description |
Annual Subscription Cost |
| FREE Adobe Acrobat Reader |
View and share PDFs: Get the best viewing experience for all types of PDF content.
- Fill and sign: Complete forms fast and add your signature or initials. Then share a link with others.
- Give and get feedback: Add text boxes, sticky notes, and highlights. Share a PDF to collect everyone's input in one file.
- Work from anywhere: Access your files from any device with the free Acrobat Reader app and through the Acrobat Reader Chrome extension.
|
FREE |
| Adobe Creative Cloud All Apps |
Creative Cloud All Apps is a subscription plan that includes more than 20 creative apps, including Photoshop, Premiere Pro, Illustrator, InDesign, Audition, After Effects, and Acrobat Professional. |
$327.60 |
| Adobe Acrobat Professional |
The complete PDF solution for today’s multi-device world. |
$203.75 |
| Adobe Photoshop |
Edit, composite, and create beautiful images, graphics, and art on desktop and iPad. |
$140.40 |
| Adobe Captivate |
New generation tool with modern, intuitive UI and workflows that help create beautiful courses faster. Comes with Adobe Captivate Classic - a dependable tool for creating all kinds of engaging and interactive eLearning content.
|
$140.40 |
If you need an Adobe app that is not listed, please email adobe-licensing-group@maine.edu to assist with a quote. See this TDX Article on How To Purchase Adobe Apps.
*Pricing is subject to change. Annual costs were verified and posted here in Sept 2024.
How do I decide which Adobe option(s) to purchase?
If you need more than two Adobe apps, it is likely more cost-effective for you to purchase a Creative Cloud All Apps license.
How do I get the Adobe app(s) I need?
See this TDX Article - How To Purchase Adobe Apps.
Someone in my group no longer works here, but we have time remaining on our Adobe subscription. Can I reassign it to someone else?
Yes, the license can be reassigned. Please submit a request to the IT Help Desk.
I have Adobe on my computer, but I don’t know what version it is. What should I do?
Windows | How to find your app version
macOS | How to find your app version
I already have an Adobe app subscription. Will my renewal date stay the same?
Moving forward, all Adobe apps will have the same renewal date of June 30, 2025 and each year thereafter.
I already have an Adobe app subscription. What will change for me when requesting a new license?
To request a new license, you or your designee will use the MaineStreet MarketPlace tool to purchase the application through Connection. See the How To Purchase Adobe Apps article.
Adobe has now been purchased for me, and I’ve been notified that I can install the app, but I’m having trouble doing so. If I need installation support, who do I contact?
You can submit a request to the IT Help Desk. Your local IT office can help install the software from the respective Software Center (on IT-managed computers).
If I’m having difficulty logging into my account, who do I contact?
Your new license supports Single Sign-on (SSO) with UMS accounts, so you need to log in with the same username and password as your other SSO UMS sites and services. If you’re still having trouble, submit a request to the IT Help Desk for assistance. IT can verify that you are using the account to which your purchase was assigned.
Can I install a university-owned subscription on my personally owned-device?
Yes, a named-user subscription license can be installed on a personal device.
Can I install Adobe on more than one device? And what if one is a Mac and the other a PC?
Named user apps are only to be used by the person the license is assigned to. However, a named-user subscription allows you to:
- Use Adobe apps on only one device at a time
- Sign in (activate) your account on up to two devices
If you want to sign in to (activate) Adobe apps on a third device, you’ll need to sign out of (deactivate) another device first.
I have Acrobat Pro 2020 on my computer. When will that expire?
Acrobat 2020 perpetual licenses will reach End of Support on June 1, 2025, at which point Adobe will no longer provide security updates, bug fixes, or technical support for these versions. If you need more than the free Adobe Reader at that point, Acrobat Pro is available as a subscription. See the How To Purchase Adobe Apps article.
I had Acrobat Pro 2020 on my old computer. Can I get it reinstalled on my new computer?
Adobe is ending its support for Acrobat Pro 2020 on June 1, 2025 and is now available as a subscription license. If you would like Adobe Pro on your new computer, and need more than the free Adobe Reader, see the How To Purchase Adobe Apps article to purchase a subscription license.
I was a VIP Console Admin before. Am I now?
No, the new unified VIP Console for all UMS staff and faculty is supported by UMS:IT, and IT provides user access and software downloads. If you have questions or concerns that your previous VIP Console Administrator access would help address, please submit a request to the IT Help Desk and IT will assist you.