How to Install Adobe Apps for Named Users

Adobe Creative Cloud Desktop can be used on all UMS-managed Windows and macOS computers, as well as personal devices. 

Instructions

UMS-Managed Windows Computers

UMS-Managed Apple Computers

Personally owned Windows or Mac Computers

Troubleshooting

UMS-Managed Windows Computers:

Downloading and installing Adobe apps on UMS-Managed devices will be performed through the UMS Application Catalog or Software Center.

1. Open the Software Center, also known as the Application Catalog.
   1. If installing Adobe Acrobat Pro, search for it and click on it, then click Install.
   2. If installing other Adobe apps, find the Adobe Creative Cloud icon and click on it, then click on the Install button.
2. After the application has installed, launch it from the Start menu.
3. Sign into Adobe Acrobat Pro or Adobe Creative Cloud Desktop, as appropriate, with your UMS email.
   1. Do NOT click on "Sign in with Google".
   2. You will be redirected to the UMS single sign on page.
4. If prompted to select  'Company or School account', NOT Personal.
5. If prompted to choose your organization, click on NERCOMP University of Maine.

UMS-Managed Apple Computers:

Downloading and installing Adobe apps on UMS-Managed devices will be performed through the UMS Application Catalog or Software Center.

1. Open the UMS Application Catalog app.
2. Log in with your UMS username and password in the lower left of the screen.
3. Search for Adobe Acrobat Pro, or if installing other Adobe appsl, search for  Adobe Creative Cloud
4. Click install.
5. After the application has installed, launch it from the Applications folder.
6. Sign into Adobe Acrobat Pro or Adobe Creative Cloud Desktop, as appropriate, with your UMS account.
   1. You will be redirected to the UMS single sign on page.
   2. Do NOT click on "Sign in with Google".
7. If prompted with multiple organizations, click on NERCOMP University of Maine.

Personally owned Windows or Mac Computers:

1. Named users may install Adobe Creative Cloud on their personally own computers.
2. Visit www.adobe.com.
3. Sign in with your UMS account.
4. Click the user icon in the upper right corner of the website and select Install Creative Cloud Desktop.
   1. You will be redirected to the UMS single sign on page.
   2. Do NOT click on "Sign in with Google".
5. Once downloaded and installed, sign in with your UMS account to access your apps.
6. Then click on Apps and locate  Adobe Acrobat Pro, or other app you are licensed for, and click the Install option.

Troubleshooting

If you experience issues, see Troubleshooting Adobe Apps Named User

Environment

• UMS managed windows and macOS computers.
• BYOD devices with named user licenses.