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Instructions on how to find the serial number for various computer models.

How to find your Computer's Hostname Windows or MacOS.

This article describes how to clear cache / cookies in multiple different browsers for both PC & Mac. Doing this can resolve browser issues such as being unable to login to the portal or other website. This can also help for non-UMS websites.

How to set-up/onboard a Windows BYOD device for EduRoam and then connect to the EduRoam wifi network.

If you are having wireless connectivity issues, you may need to forget a wireless network.

On a UAD (University-managed) computer, open up Software Center and search for Zoom. Software Center in accessible through the Start Menu under University Applications and is also in a tile in the lower right when the Start menu first opens.

This is a brief guide outlining how to find the MAC Address of your Windows device.

How to force close apps or force shut down the computer if the computer is frozen or unresponsive.

A brief overview of account creation and logging into Zoom using SSO in the Windows or Mac desktop client for UMS Student, Staff, and Faculty.

These instructions are for users who need to access their Windows computer that is on campus from a Windows computer that is off campus. It assumes they are already connected to the Remote Access VPN.  (See How to Connect Remotely using the Remote Access VPN (Staff/Faculty)) It also assumes Remote Desktop has been enabled on the computer the user will connect to remotely, which can be done by going to Software Center and installing "UMS Enable Remote Desktop".

What to in response to error Windows could not search for new updates.

OneDrive for Windows OS. You can view and update documents saved in the cloud using Microsoft OneDrive for work or school from just about anywhere. Follow the instructions to sync your Windows device(s).

This article is a "how to" to help users access multiple Google accounts at the same time in Google Chrome, without logging out of any account.

How to configure updates to reduce the need to restart during the day for updates