How to join the University of Maine System (UMS) Wi-Fi network eduroam (Windows)

Users at all seven University of Maine System (UMS) universities and the University of Maine School of Law can use the eduroam (“eduroam” SSID) Wi-Fi network UMS-wide or when traveling to another participating institution worldwide using their @maine.edu email address and password.

Eduroam is a federation of network authentication servers that allow users at participating institutions to access a WPA2 Enterprise encrypted (or “locked”) Wi-Fi network with a common name (the “eduroam” SSID). Eduroam is a global service. To see participating institutions, please visit:

 

Instructions for how to connect to the eduroam Wi-Fi network from a Windows computer are below. 

Instructions 

INFO: These instructions are for Bring Your Own Device (BYOD) devices, not university-managed devices. The initial set-up for university-managed devices has already been completed. 

Initial Set-up

  1. Log in to your computer with an account that has administrator rights.
  2. Click the network icon in the system tray to view the list of available wired and wireless networks.
  3. Click eduroam to expand the listing, then click Connect.
  4. Log in using your UMS (email) credentials to begin the process. You must include @maine.edu as part of your username.
  5. Follow the instructions on each page carefully and wait for each step to complete. 
INFO: You can now use eduroam UMS-wide or participating institutions globally. Access will be denied if your password is expired. 
INFO: If you would like your computer to connect automatically to eduroam as its Wi-Fi network, make sure the Connect automatically check box is selected. 

Troubleshooting

  • Ensure you are not connected to a VPN
  • Temporarily disable 3rd party firewall, anti-malware, or antivirus applications during initial set-up
  • Check for network card (NIC) driver updates from your NIC card manufacturer

Environment

  • Windows 10+
  • eduroam Wi-Fi

 

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If you originally enrolled in Eduroam WiFi prior to February 2022, and are using a Mac, you may need to re-enroll and the following steps will walk you through how to re-enrolling. The first four steps will apply (and an eduroam profile will be present) only if you enrolled in eduroam prior to February 2022.