How to join the University Wifi network EduRoam (Windows)

Users at University of Maine System campuses with “@maine.edu” email addresses can use the Eduroam (“eduroam” SSID) Wi-Fi service at University of Maine System Campuses, or when traveling to another participating institution.

Users from other institutions can use UMS campuses' Wi-Fi  with the credentials from their home institutions. Eduroam is federation of network authentication servers that allow users at participating institutions to access a WPA2 Enterprise encrypted (or “locked”) Wi-Fi network with a common name (the “eduroam” SSID). Eduroam is a global service, to see participating institutions please visit:

EduRoam United States Availability Map

EduRoam Global Availability Map

Instructions for how to connect to the EduRoam Wi-Fi network from a Windows computer are below. 

 

Instructions 

INFO: These instructions are for Bring Your OWN Device (BYOD) and NOT university-managed devices. University Managed devices have already had the initial set-up completed for them. 

Initial Set-up

  1. Log in to your computer with an account that has administrator rights.
  2. Click the network icon in the system tray to view the list of available wired and wireless networks.
  3. Click eduroam to expand the listing, then click Connect.
  4. Log in using your UMS (email) credentials to begin the process.
  5. Follow the instructions on each page carefully and wait for each step to complete. 
INFO: You can now use the eduroam SSID at UMS campuses or remote participating institutions globally, although access will be denied if your password is expired. 
INFO: If you would like your computer to connect automatically to eduroam as its Wi-Fi network, make sure the Connect automatically check box is selected. 

Troubleshooting

  • Ensure you are not connected to a VPN
  • Temporarily disable 3rd party firewall, anti-malware or antivirus applications during initial set-up
  • Check for network card (NIC) driver updates from your NIC card manufacturer

Environment

  • Windows 10+
  • EduRoam Wi-Fi

 

Details

Article ID: 138709
Created
Thu 6/9/22 9:50 AM
Modified
Wed 11/29/23 12:21 PM
Applies To
Students
Faculty
Staff

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