- Knowledge Base
- Information Technology
- Communication and Collaboration
- Softphone and Collaboration Tools
This article explains the difference between Webex Customer Assist and Webex Desktop, and when to use each tool.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Softphone and Collaboration Tools
Learn how to manage your day in Webex Customer Assist—set status, view queue activity, handle calls, and sign out at the end of your shift.