Description
Use this form to request Multi-Factor Authentication (MFA/Duo) be removed from your account.
Please note, MFA is required for some users and cannot be removed.
INFO: This form should not be used for MFA/Duo troubleshooting or login issues. If you are unable to log into your account,
do not submit this form. Instead, please call or visit the Service Desk for immediate assistance:
UMS:IT Service Desk Support Options and Hours
Required Information
The following information is required when submitting this request:
- If the request is not for your primary account, you will need the name of your aux account.
- If you are a person of interest (POI), your University sponsor's name and email address.
- If you are a UM student, the status of your Mobile MaineCard.
Get Help
For help with this form, contact the service desk: IT Service Desk Support Options and Hours