How to take a screenshot or screen recording

Oftentimes, it is important for IT to see error messages you are receiving or issues you are encountering on your device. Whenever possible, please include a screenshot or screen recording when reaching out to IT.

Instructions

The following links are for authorized support pages for each product.

Windows

Mac

Linux (Ubuntu)

Please note: There are many versions of Linux. These instructions may vary based on your Linux distribution.

iOS (iPhone/iPad)

Android (smartphones/tablets)

Chromebook

Surface

Live Chat (IT Support)

Environment

  • Windows
  • Mac
  • iOS
  • Android
  • Chromebook
  • Surface
  • Linux
  • Live Chat