Cisco Unity Voicemail - How to Access

This article will walk you through accessing and using your voicemail while on or off campus. We do offer a few options for voicemail including a web-based platform, and voicemail delivered to your email!

INFO: To Reset your PIN see this article: Cisco Unity Voicemail - How to Change Your PIN

Instructions

Calling

Info: To exit at anytime during this process, hang up the phone or push * (star).
  1. Push the voicemail button on your Cisco IP Phone OR call your local campus number:
    • UM - 207-581-3101
    • UMA - 207-621-3201
    • UMF - 207-778-7001
    • UMFK - 207-834-8600
    • UMLAW - 207-780-4700
    • UMM - 207-255-1440
    • UMPI - 207-768-9701
    • USM - 207-780-4501
  2. If it asks for your mailbox: 
    1. Input your 10 digit mailbox number, then # (pound). Example: 2078347818#
  3. Input your PIN, then press #. Example: 1234#
  4. For New Messages press 1. The first message will start playing.
    • To Repeat press 1.
    • To Save press 2.
    • To Delete press 3.
    • To skip to the next message, either Save or Delete while it is playing.
  5. For Old Messages press 3.
    • To play Saved Messages press 1.
    • To play Deleted Messages press 2.

E-Mail

All voicemails will also appear in your inbox. You have the ability to listen and delete the voicemail directly from your inbox without the need to call in via phone. Here is an example of what it looks like:

VM to Email Screenshot

Web-Based

You can also login to website with your @maine.edu username and password. 

  1. Access this link in your favorite web browser (such as Chrome or Firefox).  NOTE: From any UMS campus or UMS VPN connected computer.  If you are off campus and not connected to the Remote Access VPN this link will not work.
  2. Put your username and password to login. This uses your @maine.edu account without the @maine.edu. For example if my email was abc123@maine.edu, I would put abc123.

Cisco Unity Login Screen

  1. You will be logged directly into your voicemail box and will see any new or saved messages! You can also delete them right from here!

Environment

  • Cisco Unity Connection

 

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