How to print when Transact is offline for an Upgrade

During a Transact outage while it is being upgraded, Card swipe lo in to the copier and the link to Personal printing/copying funds will not work. That is why users will need to temporarily change their printing process during the outage.

Instructions

Alternative log-in options

Option 1 requires going to a website first to get their ID PIN code, but will result in faster logins for those who print often. Option 2 will take longer to enter the user ID and password at the device but may work well for someone who doesn't print much. 

Option 1: Support ID Number Authentication

  1. Log into https://print.maine.edu and select “Change Details” in the left menu
  2. Select the “Generate number” button if you wish to create a new random PIN.
  3. Note the 5-digit number generated, this number will be used in step 5 below for log-in
  4. At the Xerox device, click the "Keyboard" icon on the Xerox Touch Panel
  5. The user enters the above PIN number generated in or noted above

Login screen on Xerox panel for Enter Login Details showing random number entered instead of username

The user is authenticated on the device providing the same user experience. "Welcome, <user's name>!" will show in the upper left of the display panel once successfully authenticated.

Option 2: Users' log in to the Xerox Panel with @maine.edu Username and Password

 Click the "Keyboard" icon on the Xerox Touch Panel

Initial login screen on Xerox display panel, showing keyboard icon.

User can enter @maine.edu Username with or without @maine.edu

Enter Login Username or ID screen on the Xerox panel, with username entry field

@maine.edu password is entered and masked

Login screen on Xerox display panel with field for password entry

The user is authenticated on the device providing the same user experience. "Welcome, <user's name>!" will show in the upper left of the display panel once successfully authenticated.

Selecting Account to Charge

WARNING: Faculty and staff would select their normal Shared Account to charge instead of the Transact Upgrade Shared Account, so they do not need the instructions below.

After logging in to the Copier with the instructions linked above, students will need to: 

  1. Log in to the printer's display console with UMS credentials or PIN code from the website 

  2. Press Print Release 

  3. Press the > (greater than/arrow) to the left of the job to be released 

  4. Press the pencil icon next to Account in the job details and select the Shared Account  "UMS08 – Transact Upgrade <date of outage>"

(i.e. UMS08 – Transact Upgrade 2024-01-08)

  1. Click Print 

Environment

  • Xerox device
  • PaperCut
  • Transact offline for an upgrade

 

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