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- Administrative and Business
- MaineStreet - General
University of Maine System (UMS) students and employees may select gender identity and pronouns in MaineStreet's Student Information and HR Systems. This article outlines how to make those selections and what options are available to choose from.
- Knowledge Base
- Information Technology
- Desktop and Mobile Computing
UMS Standard Desktop, Workstation, Mobile and Mobile Workstation computer offerings for institutional purchases (not personal purchases).
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Softphone and Collaboration Tools
Troubleshooting steps for resolving audio device and softphone issues in Webex Calling (Desktop), including incorrect microphone selection and intermittent audio.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Softphone and Collaboration Tools
Troubleshooting steps for resolving headset control issues in Webex Calling (Desktop), including mute, answer, and end buttons not syncing with the app.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Softphone and Collaboration Tools
Troubleshooting steps for resolving dropped calls, failed connections, and registration issues in Webex Calling (Desktop).
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Softphone and Collaboration Tools
This article explains the difference between Webex Customer Assist and Webex Desktop, and when to use each tool.
- Knowledge Base
- Information Technology
- Information Security
- Identity and Access Management
- Multi-Factor Authentication (MFA)
Learn what Duo Verified Push is and how to approve a login with it.
- Knowledge Base
- Information Technology
- Communication and Collaboration
- Google Workspace
- Google Gemini
Explains that individual Gemini chat sessions cannot be manually deleted within the UMS Google Workspace and outlines the automatic 18-month retention policy.
- Knowledge Base
- Information Technology
- Information Security
- Security Consulting and Education
- Knowledge Base
- Information Technology
- Information Security
- Security Consulting and Education
- Knowledge Base
- Information Technology
- Information Security
- Security Consulting and Education
- Knowledge Base
- Information Technology
- Information Security
- Security Consulting and Education
- Knowledge Base
- Information Technology
- Desktop and Mobile Computing
- Software and Applications Distribution
Adobe Sign info
- Knowledge Base
- Information Technology
- IT Professional Services
Table comparing free Acrobat Reader to paid Acrobat Pro named-user subscription.
- Knowledge Base
- Information Technology
- IT Professional Services
Instructions on how UMS faculty and staff can request access to an Adobe CC All Apps license.